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Crystal Enterprise 9

Administration
Training Outline

 

Objective
The overall goal of the Crystal Enterprise 9 Administration course is to give learners the skills and knowledge necessary to administerCrystal Enterprise servers as well as manage users and content in a Crystal Enterprise deployment.
 
Duration
3-day instructor-led course
 
Audience
This course is targeted to:
  • Crystal Enterprise Administrators
  • IT Managers
  • Users who are responsible for performing these tasks:
  • Installing Crystal Enterprise
    • Configuring and managing the Crystal Enterprise servers
    • Creating and managing Crystal Enterprise accounts
    • Creating and managing Crystal Enterprise folders and objects
    • Securing content in Crystal Enterprise
Prerequisites
To be successful, learners who attend the Crystal Enterprise 9 Administration course must:
  • Have a working knowledge of Crystal Reports
  • Understand core report design concepts
  • Have experience working with MS Windows
  • Have a working knowledge of NT enterprise security concepts, such as global & local groups, and directory structure.

Learning Objectives
At the end of the Crystal Enterprise 9 Administration course, learners will be able to:
 
Define Business Intelligence and Crystal
  • Define Business Intelligence
  • Define the Crystal enterprise solution

Identify the Crystal Enterprise Architecture

  • Explain the overall framework of the Crystal Enterprise architecture
  • Identify the Crystal Enterprise components

Manage Accounts in Crystal Enterprise

  • Use the Crystal Management Console
  • Define authentication types
  • Manage Crystal Enterprise accounts
  • Manage 3rd party authentication

Use Administrative Tools

  • Identify and Explore Administrative Tools

Manage Content in Crystal Enterprise

  • Create a folder structure in the Crystal Management
    Console
  • Publish reports to folders
  • Prepare reports to be viewed and scheduled
  • Secure content
  • Schedule reports
  • Monitor report instances

Install Crystal Enterprise

  • Prepare to install Crystal Enterprise
  • Install Crystal Enterprise

Perform Common Server Management
Tasks

  • Identify server management tools
  • Modify server status
  • View metrics

Manage the Web Connector and Web Component Server

  • Configure the Web Connector
  • Configure the Web Component Server

Manage the APS

  • Define the role of the APS
  • Migrate the APS database
  • Cluster APS machines

Manage Events

  • Define Crystal Enterprise events
  • Manage the Event Server
  • Manage event-based scheduling
Use ePortfolio
  • Define ePortfolio
  • Access and log on to ePortfolio
  • Identify the ePortfolio interface
  • Navigate ePortfolio to locate reports
  • Organize folders in ePortfolio
  • View reports
  • Schedule reports

Manage the File Repository Servers

  • Define the role of the File Repository Servers
  • Configure the File Repository Servers

Manage the Job Server

  • Define the role of the Job Server
  • Configure the Job Server
  • Explain how scheduled reports are processed

Manage the Page and Cache Servers

  • Define the roles of the Page Server and Cache Server
  • Configure the Cache Server
  • Configure the Page Server
  • Explain how report viewing request are processed

Manage the Report Application Server

  • Define the role of the Report Application Server
  • Configure the Report Application Server
  • Describe how the Report Application Server processes report viewing requests

Manage Server Groups

  • Define server groups
  • Create server groups and subgroups

Scale a system

  • Identify scalability considerations
  • Building a distributed installation

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